What are cookies?

Cookies, called cookies, are small text files that a website stores on your computer or mobile device when you access a website.

How do [WE] use cookies?

Cookies are used to record information about how you used our website, such as when you last visited https://woopanels.com and what kind of information you searched for on it. Only this website can read the text file.

Why use cookies?

• To allow personalization of your access to the system;
• your screen settings, such as color contrast or text size to display,
• whether you have already agreed (or have not agreed) to our use of cookies on this site,
• your choice of language,
• remember the data you have entered (except for confidential data) to avoid the need to re-enter it.
• allow the https://woopanels.com and Timber Factory team to answer your questions and provide you with information;
• prepare anonymous statistics on the use of the website;
• provide services;
• update subscription-based services;
• provide customer support (we may also collect your additional information to research and provide answers to your support questions);
• custom advertising.
• analyze our customers’ characteristics to understand customer and market needs, to develop new products and services, and marketing communication needs.

These cookies do not have to be enabled for this site to work, but they do provide better browsing quality. These cookies can be deleted or blocked, in which case some features of this site may not work properly.

The information associated with cookies is not used to personally identify you, and the data about your navigation is under our control; they are not disclosed to third parties. These cookies are used solely for the purpose stated here.

You have the right to manage and delete all cookies on your computer, and you can set most browsers to block the insertion of cookies on your computer. However, in this case, you’ll need to manually adjust some settings each time you visit the site, and some services and features may not work.

Cookies are used to record information about how you used our website, such as when you last visited https://woopanels.com and what kind of information you searched for on it. Only this website can read the text file.

What Data Collection Technologies [WE] do we use?

• Google Tag Manager – Container for anonymous analytics data.
• Google Analytics – Website Statistics and Analytics.
• FB Pixel – Websites Statistics and Analytics, Advertising.
• Google Adwords – website statistics and analytics, advertising.
• HotJar – anonymous website usage statistics, which allows you to view an anonymous user’s session record and improve usability.

How does my data reach [YOU]?

By visiting https://woopanels.com and agreeing to the terms of use, we collect information from cookies, IP address. Information about cookies – cookies are described above.

[WE] only collect personally identifiable information or information that is specifically and voluntarily provided by a visitor to our website. [WE] receive limited identifying information about visitors to our website, such as their name, email address, and telephone number.

Using contact forms and other communication methods, including integrated web chat forms, FB Messenger Forms.

Visitors to the site may send us an email using the contact forms. The messages will include the user’s screen name and email address, as well as any additional information the user wishes to include in their message.

Pop-Up forms and campaigns are used for Email Marketing: with your permission we can inform you about our store, new products, campaigns and other updates about this product. If the visitor receives information by e-mail, an additional UNSUBSCRIBE BUTTON is added at the bottom of the e-mail . With which you can unsubscribe from newsletters from the https://woopanels.com website.

When you purchase a product in our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, email, shipping address, nearest Parcel and telephone number – this information is used for delivery purposes only. Information about the customer’s payment data is not collected and stored. Please read the payment operator’s privacy policy data with the specific payment operator.

How is MY personal information processed?

We use your personal data to improve the services we provide and to best suit your needs and habits.

Why do [YOU] collect data?

We collect data in order to:

• Analyze website visits, improve user interaction with the website.
• Make shopping easier for you
• Offer you current products; inform you about exclusive offers prepared only for you;
• Provide you with information about news, organized promotions and projects;
• Effectively handle your requests and complaints;
• For the supply of products;
• Marketing, remarketing activities.

Are there age restrictions on using the site?

All age groups are allowed to view and read the site, and by using this site in conjunction with the payment system, you certify that you are of legal age under your national law and that you have given your consent to allow minors to use the site .

How can I agree or disagree with the use of my data?

By visiting https://woopanels.com the user is offered the opportunity to read and agree to the Privacy Data Policy, by confirming – the user agrees to the privacy policy and agrees to use the site

By not approving and continuing to use the site, you automatically agree to the privacy policy. Please read the terms of the site’s privacy policy.

You have the right not to use this website, to refuse cookies, not to provide information, to request your information held by [OUR], and to request the deletion of all information held by us about you.

By agreeing to the processing and processing of personal data, you agree to provide us with personal information in order to complete the transaction, place an order, arrange delivery or return a purchase, meaning that you agree that we only collect and use it for a specific purpose.

To test or delete your information, please contact us: info @ timberfactory.com

Are other companies and individuals involved in the collection and processing of information?

Generally, the third party service providers we use will collect, use and disclose your information only to the extent necessary to enable us to provide certain services to us.

However, some third-party service providers, such as payment gateways and other payment processors, have their own Privacy Policy regarding the information we provide them about transactions related to your purchases.

[We] encourage you to read the privacy policies of these service providers so that you can understand the way these service providers process your personal information.

• Stripe Policy
• Paypal Policy
• USPS privacy policy
• Fedex & TNT privacy policy
• GLS Privacy policy
• DHL privacy policy

Some service providers may have located or used such facilities in a jurisdiction other than you or us. Therefore, if you choose to continue a transaction involving third party services, your information may be subject to the laws of the jurisdiction (s) in which that provider or its facilities are located.

When you click on links in our store, they may redirect you away from our site. We are not responsible for the privacy practices of other sites and we encourage you to review their privacy policies.

Do [YOU] discover or sell my information?

We do not disclose your personal information to third parties [WE]. Personal information may be disclosed only in certain exceptional cases when the information is requested from the State authorities in accordance with the legislation of the State of Latvia, or on suspicion of fraud.

The https://woopanels.com team does not in any way disclose or sell your data and other natural and legal persons, interested parties.

Is my data secure?

To protect your personal information, we take appropriate security measures and follow industry best practices to ensure that your information is not lost, misused, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using a secure SSL protocol and stored with AES-256 encryption. and 3D Secure technology.

Payment systems use their own data protection methods, which we ask you to familiarize yourself with on payment system websites.

In addition, various data processing and storage protection mechanisms of the website and the hosting company are provided.

All company-owned computers and their hard drives are encrypted to protect information from unwanted access and misuse.

Changes to the Privacy Policy

[We] reserve the right to change and adjust this policy at any time, so please review these terms each time you visit the site or make a purchase. Changes and clarifications will take effect immediately upon posting on the Website. If there is a material change to the policy, we will notify you that it has been updated to notify you of the change.

The last changes to the privacy policy were made October 30, 2022.